the words "latest update"

We are back online!

10 November 2025

Over this weekend we experienced a period of downtime caused by a power outage to a third-party server provider based in London.  We’d like to reassure all our supporters that this was not caused by a security incident, and that there has been no data breach. We sincerely apologise for this downtime, and can now confirm that this week’s draw has been completed, the results are on the website, and the winners have been contacted in line with the Game Rules.  


In this instance the issue was out of our hands, however we are putting steps in place to avoid incidents like this occurring in the future.


Service is now back to normal and we’d like to thank all players for your continued support, and your patience over this period.

 

Our causes are on track to raise £31,324.80 this year

36.38% Complete

1,004 tickets of our 2,760 ticket goal

More top stories

Support Young Carers Action Day

Young Carers Action Day is an important day to create action, influence and raise awareness for young carers and young adult carers. The Young Carers Action Day 2024 theme is fair futures for young ca...

13 March 2024

Support Big Energy Saving Week

Big Energy Saving Week is taking place from 17-23 January 2024 and is an annual, national initiative aimed at raising awareness about energy efficiency, reducing energy bills, and combating fuel pover...

17 January 2024

Back to full list

Our causes are on track to raise £31,324.80 this year

36.38% Complete

1,004 tickets of our 2,760 ticket goal